Forgot Duly Mychart Username/Password?

The Duly Mychart password is the secret key to logging into your Duly Mychart account, and this is why it is advised that you use a password that is strong enough that no one else can guess it, while it is easy for you to memorise it.

If for any reason you want to reset your Duly Mychart username or password, this guide explains how you can do so. Please note that you must have your account details (your email address and other details) ready to complete this step.

Forgot Duly Mychart Username/Password? Here’s How to Reset it

If you’re having trouble logging in or have forgotten your login information, like your Duly Mychart Username/Password, follow the steps below for assistance.

1. Visit the Duly Mychart login section as you would always do when you want to log into your account and click forgot login information.

2. I Forgot Duly MyChart username/password. What should I do? Copy mychart.dupagemd.net/MyChart/Authentication/Login/passwordreset.asp into your browser and launch it to reset your password, or mychart.dupagemd.net/MyChart/Authentication/Login/recoverlogin.asp to recover your username

4. At this point, you will need to verify your information as to be able to proceed further, and this includes providing your;

MyChart username
Social Security Number
Your date of birth.

5. Click on “Next” and complete the on-screen instructions, and you will be able to recover your Duly Mychart password. Once you reset your password, you will be able to use the new password to log in to your account.

If you forgot an answer to your security question or need to update your email address, please contact our MyChart Patient Support Line: 1-855-269-2427